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Yellow triangle icon next to a service in the Control Center after metadata upgrade

Symptoms

After the upgrade of the Metadata Repository there is a yellow triangle icon next to the service in the Control Center and the service cannot be started.

Resolution

Check the error message in the info box of the service.
Most likely, the server has been started before the project has been upgraded. The server tries to load the old project definition.

Open the project version that contains the start object of the service. This will (if not already done) upgrade the project to the current version of VoiceObjects. Open the respective Service object and replace the start object with the corresponding object (same name) of the upgraded project. Redeploy the service and start it. For further information refer to Chapter 3 - Managing Servers and Services in the Deployment Guide and Upgrading a VoiceObjects Installation in Chapter 3 - Installing VoiceObjects 9 in the Installation Guide.

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Last edited by:kschmitte on: 6/10/2009 10:41 AM (EDT)

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