VoiceObjects Knowledgebase

The VoiceObjects Knowledgebase contains articles which deal with issues that are of interest for Voxeo VoiceObjects users. These articles are intended to give a deeper insight in special functions of VoiceObjects or contain solutions for issues which don't appear in the documentation as they are e.g. too detailed or are too specific.

If your question is not covered here, refer to the relevant parts of the VoiceObjects product documentation on our Developer Portal or the FAQ list for more detailed descriptions. Please review additionally the VoiceObjects Technical Blog for blog posts on the daily usage of Desktop for Eclipse. Our free monthly jam sessions offer webinars for technical solutions around VoiceObjects. If none of the above offers a solution, please refer to your Software Maintenance Agreement on how to get support from Voxeo or open a new thread in the Voxeo VoiceObjects Forums.

We are always happy to get feedback - so please let us know if you have any questions, remarks or additions to this articles!

VoiceObjects Knowledgebase Table of Contents

• VoiceObjects FAQ
  • Analysis / Reporting with VoiceObjects Analyzer & Infostore
  • Application Development with VoiceObjects Desktop
  • Installation / Maintenance / Deployment of VoiceObjects Server & Desktop instances
• Analysis / Reporting with VoiceObjects Analyzer & Infostore
  • Empty date selections in VoiceObjects Analyzer reports
  • System logging does not write to VOLDAGG* tables
  • Date conversion problems in VoiceObjects Analyzer
  • Checklist for Infostore - Analyzer issues
  • Checklist for Infostore/Analyzer Issues
• Application Development with VoiceObjects Desktop
  • Handling Global NoInput/NoMatch Event Counters
  • VoiceObjects Connector Examples
    • VoiceObjects Java Connector
    • Howto call Database Stored Procedures from VoiceObjects
    • WSDL Connector
  • VoiceObjects Back-End Integration - Part I: Overview
    • VoiceObjects Back-End Integration - Part II: Java Connector
    • VoiceObjects Back-End Integration - Part III: CGI Connector
  • How do I resolve issues with grammar types that are reported to be unsupported?
  • Application change is not reflected in service
  • Default media platform driver language is not taking effect
  • How to implement Menus with dynamic Menu Item ordering
  • N-Best Multi-Slot Input
  • N-Best workaround for Nortel MPS
  • Performance considerations when using script objects
  • Resolving import issues in VoiceObjects
  • Using Custom Rendering Templates for Web Development with VoiceObjects
  • Database errors on importing a file
  • How to put custom attributes into the USSD <page> tag
  • TTS is used instead of assigned audio file
  • Error Message: Cannot insert NULL into VOLDMODSEQ
  • Conversion of audio files using SoX
  • Plug-In demo "External Recording"
  • Storyboard does not show in english
  • Web Service Connector: WSDL change not reflected
• Installation / Maintenance / Deployment of VoiceObjects Server & Desktop instances
  • Hostnames for Prophecy and VoiceObjects
  • Generate Windows services manually for Server and Desktop
  • Software Load-Balancing & Failover with NGINX and keepalived
  • VoiceObjects Server runs out of Memory although Heap Space is not exhausted
  • Server or services are not visible in the Control Center or Object Browser
  • Memory display in the Control Center
  • How can I troubleshoot unresponsive communication services?
  • Connection with media platform to a service on a server is not possible
  • Failover licenses
  • VoiceObjects Installer hangs up
  • VoiceObjects Server or VoiceObjects Desktop do not start
  • Login problems: Reset password or re-activate user account
  • Yellow triangle icon next to a service in the Control Center after metadata upgrade
  • All data is lost after installing an upgrade
  • Accessing VoiceObjects Desktop for Web does not work - HTTP error 404
  • How do I improve the performance of VoiceObjects Desktop for Web if icons seem to be reloaded upon every page refresh?
  • Adding Cache-control settings to HTTP-header using Jetty web server
  • BEA WebLogic: Not able to connect to the Control Center
  • Configuration Override
  • Configure VoiceObjects for SSL
  • Installing VoiceObjects on BEA WebLogic 9.2 / 10
  • Logfiles show wrong timestamps
  • Rejected Calls
  • Running VoiceObjects in JBoss Web Application Server
  • Setting up HTTP Authentication in Jetty 5 for VoiceObjects Server
  • Slow Database: VOMDOBJCAC too big
  • Dialogs are aborted after the first step: Change submit address configuration
  • VoiceObjects and 64bit Operating Systems
  • High-Level testing a VoiceObjects installation
  • VoiceObjects 9 on Sun Solaris
  • VoiceObjects Watson
  • A licensing issue prevents VoiceObjects from launching
• VoiceObjects Developer Edition and Desktop for Eclipse (DfE)
  • Disabling the Desktop for Eclipse plug-in
  • Desktop for Eclipse does not start / VoiceObjects plugin in Eclipse does not start
    • DfE - Metadata Repository is currently unavailable
    • Desktop for Eclipse does not start after a crash
    • Desktop for Eclipse - early start failure
  • How to change the language in Desktop for Eclipse
  • "No more handles" message when running Desktop for Eclipse on Windows
  • Desktop for Eclipse - Error when setting up a "Run Configuration"
  • Not able to create the Project Documentation
• Wiki Table of Contents
• getMediaPlatformErrorsFromAVoiceObjectsApplication
• VoiceObjects Developer Blog

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