Logfiles show wrong timestamps

Symptoms

The time stamps in the VoiceObjects log files don't show the correct time and date of events.

Resolution

The Java virtual machine is on some operating systems not able to determine the correct timezone settings. This means, that the time stamps in the log files do not match the current time. It may also lead to inconsistent time stamps in the infostore repository.

Therefore you should check the following line in the SRV_Console.log file inside the WEB-INF/logs/VO(Desktop|Server)_log/System folder:
INFO 2009-08-04 16:23:56:010 Server startup time is: August 4, 2009 4:23:56 PM CEST

The time stamp printed here should match the current time on the server machine. If this is not the case you may force the correct timezone when starting the VoiceObjects Server/Desktop in the following ways:

1. Add the following parameter to you start script: -Duser.timezone=Europe/Berlin

   (in case your timezone is Europe/Berlin)

2. Change the vo.timezone property inside the /WEB-INF/properties/vo.properties file appropriately.

After changing on of the two settings you can start the server again. Afterwards it should print the correct time in the above mentioned log file.