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Voxeo Support Knowledgebase

The Voxeo Knowledgebase contains articles which deal with issues that are of interest for users of Voxeo products.
These articles are intended to give a deeper insight in special functions of Voxeo Products or contain solutions for issues which don't appear in the documentation as they are e.g. too detailed or are too specific.

Please see Utilizing Self-Help Tools from the Support Guide for links on how to get more information about the Voxeo software you are using.

The following subsections are available in the Voxeo Knowledgebase

Hosted Prophecy Services Voxeo Prophecy self-service platform
Interactive Voice Response (IVR) or Voice over IP (VoIP) solutions.

Prophecy Voxeo Prophecy - SIP IVR
Interactive Voice Response (IVR) or Voice over IP (VoIP) solutions.
Our IVR and VoIP turnkey platforms and developer services are powered by VoiceXML and CCXML.

VoiceObjects Voxeo VoiceObjects - Develop, deploy, manage, and analyze
VoiceObjects is the most powerful self-service application creation, deployment, management and analytics platform available today. Use VoiceObjects to streamline application development, deliver rich 1:1 personalization, and reduce the costs of large-scale self-service delivery.
VoiceObjects enables enterprises to create a single application and deploy it across any combination of voice (VoiceXML), video, IM, SMS, or mobile web-based communication channels. Please see the VoiceObjects Documentation also on our | Developer Portal: Resources -> VoiceObjects Documentation.

Prophecy Pro Prophecy Pro consists of Prophecy Standard Edition plus VoiceObjects Pro Edition.

Tropo Tropo is a powerful yet simple API that adds Voice, SMS, Twitter, and IM support to the programming languages you already know.

VXML VoiceXML is designed for creating audio dialogs that feature synthesized speech, digitized audio, recognition of spoken and DTMF key input, recording of spoken input, telephony, and mixed-initiative conversations. Its major goal is to bring the advantages of Web-based development and content delivery to interactive voice response applications.

CCXML CCXML is the "Call Control eXtensible Markup Language". It is an XML based language that can control the setup, monitoring, and tear down of phone calls. CCXML allows the industry to leverage the strength of Web platforms and technologies to intelligently control calls on and off the telephone network. Additionally, CCXML creates a high-level industry standard for Call Control that can run over any telephony platform.

CallXML CallXML is an XML based markup language used to describe the user interface of a telephone, voice over IP, or multi-media call application to a CallXML browser. A CallXML browser can then use that description to control and react to the call itself.


Voxeo Knowledgebase Table of Contents


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Last edited by:kschmitte on: 5/3/2010 9:34 AM (EDT)

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