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VoiceObjects Installer hangs up

Symptoms

VoiceObjects Installer hangs up after the start.A dialog comes up saying Please select another location to extract the installer to and providing two options Choose... and Cancel. Cancel closes the Installer while Choose... allows selecting a new destination, but then nothing happens - the Installer hangs up.

Resolution

When downloading the VoiceObjects Installer from the Internet it might happen that the downloaded file gets corrupted or truncated. In this case InstallAnywhere, the software used to create and run the Installer, might display a window asking you to select another location to extract the Installer to. However, this dialog will not allow you to really select another location.

The described behavior is a known bug of InstallAnywhere.

If this happens you need to download a new copy of the VoiceObjects Installer.Note that, starting with VoiceObjects 7.2, we also provide corresponding MD5 checksums on our FTP server in order to enable you to directly verify the validation of the downloaded VoiceObjects Installer.

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Last edited by:kschmitte on: 6/15/2009 4:08 PM (EDT)

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