VoiceObjects Developer Blog

VoiceObjects Developer Blog

This weblog will focus on best practices for self-service application design, VUI / GUI design, analytics and reporting, and speech grammar development. Also we are going to cover new market and technology trends and how those impact the VoiceObjects product roadmap. Specifically on developments in the W3C standard bodies around VoiceXML. But also on emerging phone self-service channels such as Video, SMS, USSD, Web Chat and Instant Messaging. And finally we want to report about successful project and solution deployments with our SI partners and customers.

If you would like to stay up-to-date on what we are doing, please do subscribe to our site's feed - and please do pass along your comments.

Please go to http://developers.voiceobjects.com/blog/ to see all blog posts.

See below a list of some blog posts

The whole list is available at the Voxeo VoiceObjects Developer Page

VoiceObjects Analyzer for MicroStrategy 9 - Free Edition

July 20th, 2009 by Martin Mauelshagen

A few weeks ago you have learned how to enable Infostore on your Developer Edition. Once the connection to Infostore has been established, detailed information about the calls to your application are beeing logged to the Infostore repository. 

How to Setup MicroStrategy 9 with VoiceObjects Analyzer

July 20th, 2009 by Martin Mauelshagen

The following text describes how to download, install and configure MicroStrategy and VoiceObjects Analyzer for MicroStrategy to properly work together.Before we begin with the installation process itself you should take a moment and step through the prerequisites, so that everything needed is available for the setup.Prerequisites & System Requirements:

Call Control with CCXML and VoiceObjects 

July 17th, 2009 by Tobias Göbel

Can you do outbound dialing with VoiceObjects? Does VoiceObjects support call conferencing? How do I do call whispering using VoiceObjects? Questions of this kind reach us from time to time, and I have recently held a Developer Jam Session on the topic of Integrating Advanced Call Control in VoiceObjects Applications using CCXML.

Decisions are looming in your future

July 14th, 2009 by Stefan Besling

This one's a first: Up until now, all "tips and tricks" articles referred to the current edition of Voxeo VoiceObjects Developer Edition. Today, however, we'll grant you a look into the (foreseeable) future and whet your appetite with new functionality that will become available to you in the next couple of weeks.

Inside Infostore - Part II: Modules and Paths

July 8th, 2009 by Stefan Besling

Back in April, in the first installment of our Inside Infostore series, we looked at the general structure of the Infostore repository for real-time caller behavior analysis and answered a number of interesting questions on the basis of the Call Detail Record table VOLDDLGSTS alone. This time, we'll take a look at Module information.

How to enable Infostore on your Developer Edition

June 30th, 2009 by Stefan Besling

A couple of weeks ago we had started to take a look at the structure of Infostore,  the VoiceObjects data repository for real-time caller behavior analysis. (Incidentally - yes, the second installment of this series is in the pipeline.) Infostore is the basis for statistical data analysis using Business Intelligence (BI) tools such as MicroStrategy.

Adapt-to-me, as I don't want to adapt to you

June 28th, 2009 by Tobias Göbel

Imagine a computer that not only understands what you say but also says it the way you can understand. Imagine a computer that you can talk to the way you talk to humans and that responds the way humans respond. Imagine a computer that can read your thoughts and communicate with you seamlessly.

Peek under the hood

June 26th, 2009 by Stefan Besling

Are you the kind of person who took apart gadgets when you were young, just to see what they looked like on the inside? Are you unafraid of getting your hands a little dirty to better understand how the cogs move the shafts? Then this article is for you!

The power of copy&paste

June 22nd, 2009 by Stefan Besling

After we've seen last week how to keep the Voxeo VoiceObjects Developer Edition well-oiled, and how to make best use of the Outline view, it's time this week to take a look at some hands-on tips.

How to grease lightning

June 18th, 2009 by Stefan Besling

After our recent lengthy article on the benefits of the editor outline, today's is a much shorter but no less important tip when working with Voxeo VoiceObjects Developer Edition.As you may know, the Developer Edition provides a convenient all-in-one packaging of the entire Voxeo VoiceObjects platform.