Getting Further Assistance
Sales Support
For questions regarding product pricing, professional services, and platform capabilities, many basic answers can be found at http://www.voxeo.com. You can also speak to the Sales Concierge in real-time via the LiveChat system on our corporate site. Pricing inquiries can be emailed to sales@voxeo.com. All sales requests will be responded to within 24 hours. Prospective customers can also contact the sales team directly to receive answers by calling the sales hotline that best suits your locale:
United States: +1 (407) 418 1800
UK: +44 (0) 20 7887 6085
Germany: +49 (0) 2204 84 5100
China: +86 (10) 82825011
Account Management Support
Upon the launch of production services, all customers are provided direct contact information for their Account Manager. Your designated Account Manager serves as your personal advocate at Voxeo, and is your main point of contact for all issues that require Voxeo actions: Regardless if your questions are regarding technical topics, business development, professional services, or pricing for additional features, your Account Manager is your primary point of contact.
Voxeo University
Voxeo University offers a multitude of different training courses at our Training Centers in Orlando (Florida - US), Cologne (Germany), or even on-site at your location. Please visit http://blogs.voxeo.com/voxeouniversity/ to get more information on our training offering, including certifications and special training courses offered free of charge. Please contact your Account Manager or a sales representative with any question concerning training, or send your request to university@voxeo.com.